Set up Plusnet (now Greenby)
in any email app.
The correct IMAP, POP3 and SMTP settings for Plusnet (now Greenby). Use these with BlueMail, Outlook, Apple Mail, Thunderbird or any other mail client.
Mail not working? Check whether Plusnet is down right now →
Instead of using Plusnet's webmail interface, you can use a mobile or desktop email app like BlueMail, Outlook, Apple Mail or Mozilla Thunderbird. Desktop email apps offer more features, faster access and offline reading. Your messages are right there even without a connection.
How to set up Plusnet in BlueMail
- Get BlueMail. Install BlueMail free on iOS, Android, Mac, Windows or Linux, or open web.bluemail.me in your browser.
- Add your account. Open BlueMail and tap Add Account, then choose Email.
- Sign in with your Plusnet address. Enter your full Plusnet email address and password.
- Let BlueMail find the settings. BlueMail detects the correct Plusnet servers automatically. If you're asked to enter them manually, use the settings below: incoming imap.plus.net and outgoing relay.plus.net exactly as listed.
- Done. Your Plusnet inbox appears and stays in sync on every device you sign in on.
Plusnet email moved to Greenby — your address keeps working
Plusnet exited the email business in 2025 and migrated mailboxes (including Madasafish, Force9 and Metronet addresses) to Greenby — addresses and the servers below keep working unchanged. It's free for two years if you have active Plusnet broadband; otherwise £15/year after a 30-day free period. If you opted out of the migration, your mailbox was closed. Your username is now the full email address — the old account+mailbox format is retired. Greenby's own settings page still lists the unencrypted ports 143, 110 and 25; use the encrypted ones below instead. We checked each of them and they answer normally with a valid certificate, so there is no reason to send your password in the clear.
Incoming mail
| Plusnet: Incoming (IMAP) | |
|---|---|
| Server | imap.plus.net |
| Port | 993 |
| Security | SSL/TLS |
| Username | Your full Plusnet email address |
| Password | Your Plusnet password |
| Plusnet: Incoming (POP) | |
|---|---|
| Server | mail.plus.net |
| Port | 995 |
| Security | SSL/TLS |
| Username | Your full Plusnet email address |
| Password | Your Plusnet password |
Outgoing mail
| Plusnet — Outgoing (SMTP) | |
|---|---|
| Server | relay.plus.net |
| Port | 587 |
| Security | STARTTLS |
| Username | Your full Plusnet email address |
| Password | Your Plusnet password |
One-tap setup with BlueMail
You don't have to enter any of this by hand. BlueMail recognizes Plusnet automatically — just enter your email address and password, and we'll handle the rest. Available free on iOS, Android, macOS, Windows and Linux.
Download BlueMail