Your Yandex address — yandex.com, yandex.ru or ya.ru — will not sign in to BlueMail with your normal Yandex password. Yandex requires a separate app password, and two switches in Yandex Mail settings have to be on before that password will work. This page covers all three.
Start here: your Yandex password will not work
Yandex's setup instructions for mail apps have three parts, and skipping any one of them produces exactly the failure you're seeing. Do all three.
1. Turn on client access in Yandex Mail settings
- Go to Email clients in the Yandex Mail settings.
- Enable Use a mail client to retrieve your Yandex mail → From the imap.yandex.com server via IMAP.
- Check that App passwords and OAuth tokens is also enabled — this is the switch most guides miss.
- Save your changes.
2. Create an app password
- In your Yandex ID account, go to App passwords and click Create an app password.
- Select the application type Mail.
- Give the password a name and tap Next.
The password appears once, in a pop-up — copy it immediately. Yandex also notes it "will become active in 2 to 3 hours", so a brand-new app password can be refused for a while.
3. Sign in with that password
Use the app password in BlueMail instead of your Yandex account password. For an address like username@yandex.com, Yandex says the username is the part before the @ sign.
Yandex's own instructions: Other mail clients and App passwords.
Server settings
| Server | Port | Security | |
|---|---|---|---|
| Incoming (IMAP) | imap.yandex.com | 993 | SSL |
| Outgoing (SMTP) | smtp.yandex.com | 465 | SSL |
| Outgoing (SMTP), alternative | smtp.yandex.com | 587 | used when the client starts the connection unencrypted |
Yandex adds one exception to the incoming server: use imap.ya.ru if you're not in Russia.
Use IMAP, not POP3. Yandex says it "can't guarantee correct interaction with your email client over a POP3 connection", because the protocol is no longer being developed on their side.
Where these go in BlueMail
Try the normal sign-in first, using the app password. On the password screen, Allow BlueMail to auto-detect the server details of your account is ticked by default — leave it ticked and tap Next. If that works, you're done.
If BlueMail can't find the details, enter them by hand:
- First account? Tap Continue, type your email address, tap Sign in, then tap Having trouble? Manual Setup under the Sign in button. Already have an account in BlueMail? Go to Settings | Accounts | Add Account.
- On the Choose provider screen, tap Manual Setup at the bottom.
- Choose IMAP.
- Fill in the form — it holds the server, Security and Port fields. Pick SSL, TLS in the Security dropdown to match the table above, and use your full email address as the username.
Full walkthrough: Configuring your account manually.
It worked before and stopped
Your app passwords are wiped when you recover access to your account or use Log out on all devices in Yandex ID. Create a new app password and enter it under Settings | Accounts | [tap the account] | Update Password.
Server details for an account you've already added live under Settings | Accounts | [tap the account] | Incoming/Outgoing Settings — see Edit Account.
Still stuck? Why Won't My Account Add? Quick Fixes covers the fastest things to check, Can't Add My Account works through the other usual causes, and Connection issues, sync failures or missing emails covers accounts that added fine but won't stay connected.
