Understanding how folder operations work across different account types is crucial for effective email management.
For IMAP and Exchange Accounts: Folder operations (creating, renaming, or deleting) in BlueMail will synchronize with your mail server. Changes made in BlueMail will reflect on the server.
For POP3 Accounts: Folders are managed locally on your device. Actions like creating, renaming, or deleting a folder will only affect the BlueMail application on your device. Folders in POP3 accounts are local and do not sync with any server.
For Windows, Mac & Linux:
Create a New Folder: Go to the Folder view, tap the “+” icon, select "New," enter the folder name, and press Enter.
Delete a Folder: Go to the Folder view, right-click the folder you wish to delete, and select "Delete Folder." Confirm by tapping “Yes.”
For Android & iOS:
To Create, Rename, or Delete a Folder, follow these steps:
- Tap Settings.
- Select Accounts.
- Choose the account you want to manage.
- Go to Folder Management.
- Then, choose one of the following options under Folder Operations:
- Create Folder: Enter a folder name and tap OK.
- Rename Folder: Choose the folder you wish to rename and enter its new name.
- Delete Folder: Choose the folder you wish to delete and confirm by tapping YES (or cancel the operation by tapping NO).
Greyed-out options? Create, Rename and Delete are there for the folders you make yourself, so you can organize your own filing however you like. Inbox, Sent, Drafts and Spam are your provider's own folders — BlueMail keeps them exactly as your provider expects, which is what keeps mail flowing to the right place in every app you read it in.
The same screen has a second section. Below Folder Operations sits Folder Mapping, which creates nothing — it tells BlueMail which of your existing folders to treat as Drafts, Sent, Spam, Trash and Archive. That is what to reach for when sent mail or deleted mail turns up in the wrong place: remap the folder instead of renaming it. See How can I Map my Folders to match my Provider?.
Creating a Subfolder
You can nest a folder inside an existing one from your phone or tablet — you don't need a desktop for it.
- On Android & iOS: create the folder as described above, and use a forward slash in the name to define the hierarchy. Entering
Folder/Subfoldercreates Subfolder inside the existing Folder. - On Windows, Mac & Linux: in the Folder view, right-click the parent folder and select New folder.
Keep in mind that deleting a folder also deletes every subfolder inside it.
What is the "My Folders" group?
When you open the Folder Drawer — tap your account avatar at the top-left of the screen — the account's folders are listed in groups:
- Main Folders — the system folders: Inbox, Drafts, Sent, Trash, Spam, Outbox, and Archive.
- Group Mail — your Group Mail conversations, if you have any.
- My Folders — everything else: the custom folders on this account, whether you created them with the steps above or in your provider's web client. A folder that contains subfolders shows an expand arrow next to its name.
So "My Folders" simply means your folders, as opposed to the system ones. Two things to know about them:
- Folders other than the Inbox are synchronized when you access them, and a folder you add in BlueMail should keep the same name it has in your webmail.
- For POP3 accounts, the folders under My Folders are local to your device and do not sync with the server.
Can I move a folder or subfolder?
BlueMail's folder operations are Create, Rename and Delete, so a folder's place in the hierarchy is set when you create it. To put a subfolder somewhere else, either of these gets you there:
- Do it in your provider's web client. Move the folder in your webmail, and for IMAP and Exchange accounts the change will be reflected in BlueMail.
- Move the emails instead. Create a folder in the new location (using the
/naming above), move the emails into it — with Move in the 3-dot menu or in bulk with Multi Edit — and then delete the old folder.
Note: For IMAP and Exchange accounts, folder changes will sync with your mail server.
