Your BlueMail+ (Premium) license is tied to the email address you used when you purchased it — not to a particular phone or computer. That one fact answers most transfer questions.
New device, same address
Nothing to transfer: install BlueMail, add the account you purchased with, and your Premium features follow. If they don't show as active, see Activating Your BlueMail+ Subscription.
Signed in with a different address
If the account you purchased with isn't set up on this device, you can redeem your license manually:
- Open BlueMail Settings.
- Tap BlueMail+.
- Choose Enter License Key.
- Enter the key from your subscription confirmation email.
Your Premium features activate immediately once the key is accepted.
Moving Premium to a different email address
Transferring the license itself — for example, you're retiring the mailbox you purchased with, or want to consolidate two accounts — is handled by the support team. Email support@bluemail.me with:
- Your proof of purchase — the order confirmation email, or the order in your Google Play / App Store purchase history.
- The address the license is currently on, and the address you want it moved to.
They will reconfigure the license for you.
One thing that doesn't move
Billing stays with the method you purchased through: a Play Store or App Store subscription keeps renewing through that store account, and a web purchase through your original payment method. To change or stop the billing itself, see How to Cancel Your BlueMail+ Plan. And if Premium shows as blocked even though you've paid, see Why Is My Premium Account Blocked?.
