Spam emails vary widely, from unsolicited newsletters to fantastical claims from distant relatives. While your email provider uses advanced software to filter out spam, some unwanted emails might still reach your inbox.
Does BlueMail Support Spam Management?
BlueMail enhances your email experience with a robust Spam Management tool. It supplements your provider's spam filter by allowing you to Block emails that slip through. Once blocked, these emails are added to your Block List and will be sent directly to the Spam folder in future.
Note: The Block List in BlueMail is personal and only affects your experience within the app.
How to Block a Sender?
There are two methods to block a sender:
- Directly from an Email: Open the email and tap the 3-dot menu, then select Block Sender (Mark Spam).
- Using Swipe Menu: Add the Spam action to BlueMail's Swipe Menu, then swipe the email in the message list.
A Block dialog then lets you choose how wide to cast the net:
- Block Sender – just this address. Future messages from it go to Spam.
- Block Whole Domain – everything from that domain, which is the one to reach for when a sender keeps changing the part before the @.
- Block Entire Suffix – wider still, covering the whole suffix, which is useful against a wave of mail from one country or top-level domain.
Each choice files the entry under the matching tab of your Block List, so you can see and undo any of them later; see How Do I View/Edit the Block List?.
Example:
- Sender: "Spammer@spammer.spam.com"
- Domain: "@spammer.spam.com"
Note: Only the email you block is moved to Spam immediately. Future emails from the sender or domain will be automatically filtered.
Block Without Opening the Email
If opening the message is the risk you want to avoid, you don't have to open it. Both routes below work from the message list, with the email still closed.
- Multi Edit: Long press the email in the list, or use the 3-dot menu at the top right of the list, to enter Multi Edit mode. Select the email, then choose Block Sender (Mark Spam). If that action isn't offered, add it at Settings | Global Settings | Customize Menus | Configure Multi Edit Actions. See How to Configure Multi Edit Actions?.
- Swipe: Add the Spam action at Settings | Global Settings | Customize Menus | Configure Left Swipe Menu (or Configure Right Swipe Menu), then swipe the email in the list. See How to Configure the Dual Swipe Menu?.
Blocking this way still gives you the Sender or Domain choice described above. Choose Domain to block every address at that domain, for example everything from "@spammer.spam.com", instead of only the one address that wrote to you.
How to Unblock a Sender?
To unblock a sender:
- Go to the Spam folder.
- Open the blocked email.
- Tap the 3-dot menu and select Unblock Sender.
- Tap Confirm.
Unblocking asks how widely to trust the sender again, mirroring the Block choices: just that address, or the whole domain. Pick the domain when you want everything from one company to reach you — every address there, not only the one that happens to have written to you.
Where your provider keeps its own spam folder varies; Yahoo simply calls it Spam.
Remember: Emails identified as spam by your provider are handled by the provider automatically, before BlueMail sees them. Unblocking those in BlueMail has no effect, they have to be released from your provider's own webmail.
Managing Your Block List
To view, add to, or remove entries from your Block List, see How Do I View/Edit the Block List?
Filtering Spam Before It Reaches You
Blocking handles senders one at a time, after they have already written to you. To have BlueMail screen incoming mail on its own, use the protections under Settings → Privacy & Security → Advanced Features:
- Spam Filter – Screens incoming email and moves suspected messages to Spam. Set how strict it is by choosing Low, Normal or High; the current level is shown next to the setting.
It sits alongside the other protections described in Blue Guard.
Looking for Gmail-style filter rules? BlueMail's spam controls are the automatic screening above and your Block List, blocking works on a sender or a domain, not on conditions you write yourself such as "if the subject contains this, move it to that folder". Create rules like those in your email provider's own webmail: they run on the server, before BlueMail sees the message, and BlueMail shows the folders your mail ends up in.
