How to Remove & Re-Add an Account?

Remove an Account

If your email account isn't functioning as expected, it might be best to remove and then re-add the account. This process helps re-establish the connection with your server and clears old settings that could be impacting your account.

1. Navigate to Settings | Account Settings.
2. Click (Windows) or Tap (iOS) the account you want to delete.
3. Choose Remove Account.
4. Confirm the removal by clicking or tapping YES.

Please Note: For POP3 accounts, removing the account will delete all emails and customized folders that are local to your device. Only emails available on your web client will be re-downloaded once you re-add the account.

Adding an Account

1. Go to the Account Picker (top-left of the app) and click or tap on (+) Add Account.
2. Enter your email address and click or tap "Sign in".
3. Alternatively, choose your provider from the Full Provider List, then enter your Email and

Manual Setup

If the above steps didn't work for you, or you have a special configuration for your email server, you can add you account by tapping the Manual Setup button at the bottom.