Everything about your BlueMail+ (Premium) license, in one place. The one fact that explains the rest: the license is tied to the email address you purchased with, and applies app-wide once that address is signed in — see Is BlueMail+ Account-Specific?.
Check your license status
Go to Settings | BlueMail+. This screen shows your current plan and whether it's active — it's also the first thing support asks about when something looks wrong.
Redeem a license key
Bought Plus but the app doesn't show it — for example, you're signed in with a different address than the one you purchased with? Settings | BlueMail+ | Enter License Key, using the key from your purchase confirmation email. More in Activating Your BlueMail+ Subscription.
Manage or cancel the subscription
Your profile screen holds the subscription controls: open My Profiles (tap your profile in Settings), then Manage Subscription. Billing itself stays with wherever you purchased — Google Play, the App Store, or the web — so renewals and cancellation run through that store or payment method: see How to Cancel Your BlueMail+ Plan, and What Plans Does BlueMail Offer? for what each plan includes.
Move the license to another address
The support team handles license transfers — send support@bluemail.me your proof of purchase and the two addresses involved. Steps and details in How Do I Transfer My Premium Subscription?.
When something's wrong
Paid, but the account shows blocked or expired? Start with Why Is My Premium Account Blocked?. For anything else, include your receipt or order ID and the address the license is on when you write to support — those two things resolve most license questions in one round trip.
