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Getting Started
BlueMail GemAI - Generative Email AI
Business Solutions
Can I deploy BlueMail with MDM?
Do I need to keep my previous email app on my mobile to have BlueMail function?
Global Settings
How Do I Translate an Email with GemAI?
How does GemAI work?
How to disable GemAI?
How to Open Settings in BlueMail
How to Provide Feedback?
How to Rate with FIVE stars? ★★★★★
Introducing GemAI Convos
Make GemAI Work for You. Summary and Reply
Sign in and Get Started with BlueMail
What are your Future Plans?
What do I need to do to start using BlueMail?
What is Ask GemAI?
What is GemAI Hub?
What is in Advanced Features?
Who makes BlueMail?
Writing & Sending
Do you Support BCC?
Faster Replies with the Modern Reply Bar
Follow-up
How can I Add Myself to BCC Automatically?
How do I change Fonts & Color in Compose?
How do I Manage my Attachments?
How Do I Print an Email?
How do I set my own Signature?
How do I set up an Automatic Reply for my account?
How Do I Set Up Auto-Forwarding of Emails to Another Account?
How to Add a Photo/Video/PDF/Office Documents/Other Attachments?
How to Change Spell Check Language in BlueMail?
How to Choose a Different Account to Send from when I Compose a New Email?
How to Compress Images on BlueMail when Sending as Attachment?
How to Disable Autocorrect on Android and iPhone (or Turn It On)
How to Disable the Default BlueMail Signature?
How to Download an Email
How to Forward Emails?
How to Reply to an Email Without Including the Original Text
How to Request a Read Receipt?
How to Save an Attachment? How to use an Attachment by Other Apps? How to Keep an Attachment on my SD?
How to Save Attachments in a Folder of your Choice?
How to Send an Email with High Priority?
How to Send Emails?
How to View the Attachments?
Undo Send - "Take it back"
Voice Message Feature
What are the 3-dot Menu Options in Compose Mode?
What Happens if My Connection Drops While Sending an Email?
What is Reply Header Style?
What is the Difference Between Reply, Reply All, and Forward?
What is the Maximum Attachment Size I can Send?
What is the Recommended Signature Image Size? Which Image types are supported for Signature?
What is the Share feature?
Where are my Drafts Kept?
Apps & Platforms
✨ Try the BlueMail Beta
BlueMail for Windows Desktop
Getting to know BlueMail’s Add-ons Widgets and iMessage
How can I Download BlueMail for Desktop?
How Do I Move BlueMail's App Storage to an SD Card?
How to Change the Default PDF Viewer on Android
How to create Shortcut on Desktop?
How to disable app autostart or autorun on your desktop computer?
How to download BlueMail for Mac?
How to Enable Snap on Linux Mint
How to Install BlueMail on Arch Linux
How to Install BlueMail on Debian
How to Install BlueMail on elementary OS
How to Install BlueMail on Fedora
How to Install BlueMail on Kali Linux
How to Install BlueMail on Manjaro
How to Install BlueMail on openSUSE
How to Install BlueMail on Pop!_OS
How to Install BlueMail on RHEL, Rocky Linux and AlmaLinux
How to Join the Public Beta for Android
How to set BlueMail as Default Mail Client
How to Take a Screen Recording
How to Take a Screenshot
How to Uninstall BlueMail
How to unsubscribe from Apple’s TestFlight and stop receiving notification emails
How to Update the Application. Do I Need to Uninstall the Previous Version?
PST to MBOX Conversion Script for BlueMail
Supported Linux Distributions for BlueMail Installation
Which Keyboard Shortcuts are Supported?
Accounts & Sign-in
Account Picker
Backup in BlueMail
Can you Reset My Password?
Can't Add My Account
Can't Add My Account - Bad username Or Password
Can't Add My Account - Not Authorized
Can't Add My Account - Unsupported Protocol
Configuring a Default Account and 'Send From' Email in Unified Inbox
Delete your BlueMailX Account
Do My Drafts Carry Over to a New Phone?
Do you Automatically Download Attachments?
Ensuring Full IMAP Folder Visibility in BlueMail
Folders for POP3 Accounts
How can I Edit the Name, Description, and Color for my Account?
How can I Map my Folders to match my Provider?
How Can I Re-Order My Accounts?
How do I add Multiple Aliases per account?
How Do I Change or Update My BlueMailX Account Password?
How Do I Log Into BlueMail Webmail (web.bluemail.me)?
How Do I Update My Password on My Account Using OAuth?
How do I update my recovery email?
How does my POP3 Account work in BlueMail?
How much storage is BlueMail using?
How to Change my Default Account?
How to Change Your Gmail or Outlook Password on Your Phone
How to Configure Offline Storage Settings?
How to Delete an Account?
How to Delete Emails from the Server with POP3 Accounts?
How to Get Your Accounts Back After a Reinstall or on a New Phone
How to Logout or Sign out?
How to Remove & Re-Add an Account?
How to Set the Default Account When Launching the App?
How to set the Size for Auto Downloading of Messages?
How to Update my Account's Password?
How to use Two-Step Verification?
Is It Possible To Add Multiple Accounts?
Is It Possible To Work With WiFi only mode? Does it Work in Offline Mode?
Moving BlueMail to a New Phone or Computer
My Profile
Select Which Folders to Sync for Exchange/ActiveSync Account
What are the Advanced Account Settings?
What are the Different Account's Status options?
What is the Days to Sync Option? How Can I Load More Emails?
Yahoo 2-Step Verification | Signing In to Yahoo Mail
Email Providers
Adding an Exchange Account
Can I Add a Gmail Account as POP3?
Can I Add a Gmail Account with Manual IMAP and an App Password?
Can I Use Proton Mail with BlueMail?
Compliance with Microsoft's OAuth 2.0 Changes
Error when adding Google account. Which browser is required?
Gmail Too Many Simultaneous Connections Error
GMX App-Specific Password Setup
How Do I Add a Shared or Delegated Office 365 Mailbox in BlueMail?
How Do I Change My IMAP, POP3 or SMTP Server Settings?
How do I Configure my Account Manually?
How Do I Enable an App-Specific Password for My iCloud Account
How do I See "All Mail" in Gmail ?
How Do I Update My Gmail Account Password Using OAuth?
How Do I Update My Password on my Yahoo Mail Account Using OAuth?
How to Add a mail.com Account
How to Add a SAPO Mail Account
How to Add a Yandex Mail Account
How to Add Alice, Libero, Virgilio and Tiscali Accounts
How to Add Azet and Centrum.sk Accounts
How to Add Bluewin and Sunrise Accounts
How to Add BT, Virgin Media and Plusnet Accounts
How to Add Comcast, AOL, Verizon and EarthLink Accounts
How to add GMX accounts
How to Add Japanese ISP Email Accounts
How to Add KPN and Ziggo Accounts
How to Add Mail.ru, bk.ru and inbox.ru Accounts
How to Add Orange, Free, La Poste and ik.me Accounts
How to Add Seznam and Centrum Accounts
How to Add T-Online, Arcor and Freenet Accounts
How to Add web.de and mail.de Accounts
How to Add WP, o2, Onet and Interia Accounts
How to Approve BlueMail for Use with Office 365?
How to Configure an Account for Only Incoming Mail?
How to fix an issue on the Google console?
How to Set Up iCloud Mail in BlueMail on Android, iPhone and Desktop
Making BlueMail Work For You | Adding a Gmail Account
My Email Account is POP3
Office365 Too Many Simultaneous Connections Error
Switching an Exchange Account to ActiveSync
What is Gmail's "All Mail" Folder ? What is Archive Action for Gmail?
What is OAuth?
What Provider Should I Choose from the List of Providers?
Where is Spam Folder in Yahoo?
Which Email Providers do you Support?
Yahoo OAuth - Update Authentication
Reading & Organizing
An Email is Marked as Done by mistake. How can I Return it to my Inbox?
Eliminating Duplicate Messages in Your Sent Folder
How can I Differentiate a Forwarded from a Replied Email?
How can I Differentiate Read/Unread Status for Emails?
How can you Help me Reach a Zero Inbox?
How Do Conversations Work in BlueMail?
How do I Access other Folders like Drafts, Sent, Archive, and Trash?
How do I change the default filter?
How do I empty all the emails in the Trash folder?
How do I Mark an Email as Starred/Important?
How does Search Work? How to continue Search on Server?
How to Archive Emails ?
How to Change Current Account? How to Move to/from Unified Inbox View?
How to Configure Cluster Settings?
How to Configure Conversation Settings?
How to Copy Text from the Email Body?
How to Delete an Email?
How to do Operations on Multiple Mails, in Bulk? How to Archive/Delete/Mark as Read Multiple Emails?
How to Hide Read Emails from the Unread Filter?
How to Mark an Email as Done?
How to Mark an Email as Read/Unread? How to Change the Status of the Message?
How to Mark an Email as Reply Later? How to Add an Email to Tasks?
How to Move/Navigate Between Emails?
How to Refresh Mail List?
How to See the Status of Sent Messages?
How to Show Next Email After Deleting an Email?
How to Show Prev/Next Navigation Buttons in Mail View?
How to Show/Hide the Unsubscribe Shortcut Button?
How to Toggle Email Read Status Upon Opening?
Interactions: Sender Info at a Glance
Managing Email Folders - Create, Rename, Delete
Organizing Your Emails into Categories in BlueMail
Unified Folders
What are Clusters?
What are Tasks / the Later Board?
What are the 3-dot Menu Options for Mail View?
What are the Filters on the Top Bar Menu?
What are the Icons on the Top Bar of the Mail List?
What are the Pictures/Images of Services I See on some Emails?
What does Mark as Done do?
What does Reply Later do?
What is Cluster Mode? How Do I Turn Clusters On or Off?
What is Outbox Folder?
What is Smart Filter?
What is the Arrow on the Avatar/Image of the Sender? How To Mark a High Priority mail?
What is the Default to Assign an Email for This Evening? Tomorrow Morning? Later Today?
What Is the Later Board?
What is the Unified Inbox?
What is Trash/Archive Folder? What is the Difference Between Delete and Archive? What is Archive?
What's the Difference between Marking an Email as Done and Marking as Read?
Where do I See the Emails that I Sent?
Where will Reply Later/Done Emails be in Other Mail Clients/Web/PC?
Calendar & Contacts
Adding Event Invitations to Your Calendar with BlueMail
Calendar and Contact Sync for Exchange and Office365
Creating and Removing a Group
Do you support CalDAV for Calendar?
Does BlueMail integrate with my Provider/Device Contacts?
How Do I Change the Default Contacts Account Used for All Email Accounts?
How Do I Delete a Contact?
How do I delete a Group?
How Do I Edit a Contact's Settings?
How Do I Fix a Typo in a Saved Contact or Autocomplete?
How does BlueMail contacts work?
How to Change the Calendar Time Format?
How to Change the Default Calendar View?
How to Change the First Day of the Week in the Calendar?
How to Configure Work Days in the Calendar?
How to Copy an Email Address?
How to Enable Split Group Avatars?
How to Remove a Contact From Auto-Complete
How to send an email to a Group?
Integrated Calendar
Naming a Group and setting a Photo
Support of GAL (Global Address List) for Exchange
What are Suggested Groups?
What is CalDAV?
What is Group Mail, How Can I Use It?
What Is the People Tab? | Groups & Contacts in BlueMail
Notifications
Displaying an Unread Badge on Older Android Devices That Don't Natively Support Badges
Does BlueMail Support Notification Sounds?
How Do I Change the Email Notification Sound?
How Do I Turn Off BlueMail Notifications on My Smartwatch?
How Do I Turn Off the Sending Notification Icon?
How to Check for Emails Periodically? How to Set the Fetch Interval?
How to Configure the App Icon Counter (Badge)?
How to Disable Notifications for Given Times? What is the Do Not Disturb Option?
How to Disable or Change Compose/Outgoing Sound?
How to Exclude BlueMail from the Doze Feature and Other Battery Management Services
How to Select Account for Badge?
How to set Vibrations on Notifications?
How to Turn Off the Unread Messages Notification?
Not Receiving Push Notifications?
Notifications Explained
Notifications on your Android Wear and Nougat Devices
Private Notifications in BlueMail
What Actions are Available on Notifications?
What are BlueMail's Synchronization Modes?
What are the Notifications Methods?
What Is Notification Snooze and How to Use It
Where is the Original Notification Sound?
Will I Get New Email Notifications if the App Isn’t Running? Do You Support Push?
Would the Notification Open the Application?
Security & Privacy
Antivirus Integration
Blue Guard
BlueMail Attachment Protection
Configuring DMARC for Your Domain
Email Protection Profiles
How do I Enable the Lock Screen?
How Do I Manage Spam? How do I Block a Sender or Block a Domain
How Do I Review Screened Messages from Unfamiliar Senders?
How do I use S/MIME on Android?
How do I use S/MIME on iOS?
How do I use S/MIME on Linux?
How do I use S/MIME on Mac?
How do I use S/MIME on Windows?
How Do I View/Edit the Block List?
How to configure DKIM
How to Configure the Lock Screen (Passcode)?
How to Disable Images Automatically Displaying?
How to Unblock a Sender?
How to Use the Pixel Blocker in BlueMail
Introduction to SPF
Our Commitment to Privacy and Security
Phishing Links
S/MIME Support
Screening Unknown Senders in BlueMail
SPF, DKIM and DMARC
Using PGP Encryption
Verified Badges on BlueMail
What are Remote Images and How to Block Them
What is Junk/Spam Folder?
What Permissions does BlueMail Require to Run?
Personalization
Exploring Widget Capabilities - How They Enhance Your Experience
How do I Enable Dark Mode?
How to Change the App Theme Color?
How to Change the Date/Time Format?
How to Change the Font Size?
How to Change the Language in BlueMail?
How to Change the Number of Lines Shown in Email Preview?
How to Change the Unread Indication Style?
How to Configure Dark Mode Options?
How to Configure Multi Edit Actions?
How to Configure the Bottom Bar Actions?
How to Configure the Dual Swipe Menu? How do I Set My Long Swipe Action?
How to Customize Appearance?
How to Disable Reactions?
How to hide/expand Folders pane?
How to set a Custom App Icon?
How to Show Account Address in the Account Picker?
How to Show or Hide Avatars in the Email List?
How to Switch Between Split Screen / Full Screen on Tablets?
What are the Colors for the Accounts? How to Change the Account Color?
What are the Different Symbols on the Avatar / Image of the Sender?
What are the Icons on the Bottom Bar of the List View?
What are the Swipe Menu Options?
What happens to my Avatars if Cluster mode is enabled?
What is the Left Side Circle/Picture/Letters in Mail List View? How to Remove Sender's Avatar/Image?
What Time Formats are Supported by BlueMail?
Plans & Billing
Activating Your BlueMail+ Subscription
How Do I Transfer My Premium Subscription to a Different Account?
How to Cancel Your BlueMail+ Plan
Is BlueMail+ Account-Specific? Why Plus Is Missing on a New Account
Managing Your BlueMail+ License
Paid plans
What are the Verification Badges (Blue and Gold)?
What Plans Does BlueMail Offer? | BlueMail+ Plans & Pricing
Why Is My Premium Account Blocked Even Though I Already Paid?
Troubleshooting
Can't Add a Work or Company Email Account
Can't Add My Account - IMAP Disabled
Common Solutions
Connection Issues, Sync Failures or Missing Emails
Empty Email View after Android Update
Getting iOS crash logs
How to Clear Cache? How to Remove Old Emails?
How to Disable Norton or Avast SSL/TLS Scanning for Email Traffic
How to Re-Download an Email?
How to Recover a Deleted Email
Missing Emails
Received an Error Code after Sending a Mail? Understanding the SMTP Error Codes
Resolving Crash Issue Related to GPU Process on Linux
Resolving Display Issues on Linux with Wayland and Fractional Scaling
Senders Get a Bounce Message and I'm Not Receiving Email
Setup Could Not Finish (Error 3017) | Can't Add an Account
Unable to Connect to Server (Error 3011)
Understanding IMAP Error Codes in BlueMail
Understanding POP3 Error Codes in BlueMail
What Happens to My Emails When I Clear the App Cache?
What Is a Winmail.dat File and How Do I Open It?
Why Alice and TIM Mail Stops Syncing on Some Networks
Why Is My Email Stuck in the Outbox and Not Sending?
Why Won't My Account Add? Quick Fixes
GemAI
How to Use GemAI Hub
GemAI Sound Effects
GemAI Summary
GemAI Writer
How to Mention GemAI in an Email
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العربية
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Plans & Billing
Activating Your BlueMail+ Subscription
How Do I Transfer My Premium Subscription to a Different Account?
How to Cancel Your BlueMail+ Plan
Is BlueMail+ Account-Specific? Why Plus Is Missing on a New Account
Managing Your BlueMail+ License
Paid plans
What are the Verification Badges (Blue and Gold)?
What Plans Does BlueMail Offer? | BlueMail+ Plans & Pricing
Why Is My Premium Account Blocked Even Though I Already Paid?
