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Troubleshooting

Adding an Exchange Account

An Email is Marked as Done by mistake. How can I Return it to my Inbox?

Calendar and Contact Sync for Exchange and Office365

Can you Reset My Password?

Can't Add My Account

Can't Add My Account - Bad username Or Password

Can't Add My Account - IMAP Disabled

Can't Add My Account - Not Authorized

Can't Add My Account - Unsupported Protocol

Common Solutions

Connection Issues, Sync Failures or Missing Emails

Displaying an Unread Badge on Older Android Devices That Don't Natively Support Badges

Do I need to keep my previous email app on my mobile to have BlueMail function?

Eliminating Duplicate Messages in Your Sent Folder

Ensuring Full IMAP Folder Visibility in BlueMail

Handling Email Sending During Phone/Device Disconnections

How do I See "All Mail" in Gmail ?

How Do I Update My Password on My AOL Mail Account Using OAuth?

How to Clear Cache? How to Remove Old Emails?

How to Delete an Account?

How to Exclude BlueMail from the Doze Feature and Other Battery Management Services

How to Remove & Re-Add an Account?

My Email Account is POP3

Not Receiving Push Notifications?

Received an Error Code after Sending a Mail? Understanding the SMTP Error Codes

Renew Exchange Account

Select Which Folders to Sync for Exchange/ActiveSync Account

Unable to Connect to server (Error 3011)